Customer Newsletters
We hope you enjoy reading our customer newsletter Under One Roof with all the latest news from Nehemiah. Please feel free to get in touch and give us your feedback.
Value for Money Statement
The Board of Management and the Senior Management Team conduct self-assessments of how Nehemiah is achieving value for money in delivering its purpose and objectives. The reports contained in this section provide stakeholders with a summary of the findings of these self-assessments.
Scrutiny Panel Information
In this section you will find information and reports from our Scrutiny Panel. If you would like to know more about the Scrutiny Panel and what they do please contact Rita Samuels, Customer Engagement Officer, Direct Dial 0121 358 8033, Email: rita.samuels@nehemiah-ucha.co.uk
Customer Handbook
Information about your tenancy and the services that we provide
Service Standards
A guide to what services you can expect from us for both our general needs and retirement properties
Application Forms
Click here to access our application forms
Customer Engagement
This document will tell you about are plans for how we will involve you in our service delivery over the next three years
Impact Assessment
This document will tell you about the positive impacts that our service have had on our customers over the last 12 months
Leaflets
Click here to view our leaflets
Policies
Click here to read some of our policies
Annual Accounts Financial Information
Welcome to our annual accounts section and we hope you take a look at our financial performance over the past few years.
Action Plans
Find out more about the measures that we will take to complete our ongoing projects.
Corporate Strategy
Find out more about our corporate and business plan.
Home Contents Insurance
Find out more about joining the Home Contents Insurance Scheme.
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